768 Winner Club – Frequently Asked Questions
Welcome to the FAQ page of 768 Winner Club. This section is dedicated to answering the most common questions users have about our platform, services, registration, gameplay, account management, winnings, and more. Whether you are a new player or a returning user, we’ve compiled this comprehensive guide to make your experience smooth, informed, and worry-free.
1. What is 768 Winner Club?
768 Winner Club is a trusted online lottery and gaming platform that offers users access to a variety of lottery draws, real-time results, secure account management, and app-based play. The platform is designed to be fast, secure, mobile-friendly, and user-centric.
2. Is registration on 768 Winner Club free?
Yes, registration is 100% free. All you need is a valid mobile number or email address to create your account. There are no hidden charges or signup fees involved in joining the platform.
3. How do I register an account?
To register, go to the Register page, fill in your full name, mobile number, email (optional), and choose a secure password. Accept the terms and conditions, then click on the “Register” button to activate your account.
4. I didn’t receive an OTP during registration. What should I do?
In case you do not receive an OTP, ensure that your mobile number is entered correctly. Also, check your network connection. If the issue persists, wait a few minutes and request OTP again or contact our support team.
5. How can I download the 768 Winner Club app?
You can visit the Download section of our website to get the direct link for our official Android or iOS app. The download is free and the app is lightweight, optimized for all devices.
6. Is the app safe to use?
Yes. The 768 Winner Club app is encrypted and goes through regular security audits. Your data and transactions are protected using secure protocols, so you can enjoy peace of mind while playing or managing your account.
7. How do I log into my account?
Click on the Login button, enter your registered mobile number or email, followed by your password. If you forget your password, use the “Forgot Password” link to reset it instantly.
8. I forgot my password. How can I recover it?
Click on “Forgot Password” at the login screen. Enter your registered number or email to receive a verification code. Use that code to set a new password and regain access to your account.
9. Can I access my account from multiple devices?
Yes. You can log in to your account from your smartphone, tablet, or computer. For security reasons, never share your login credentials or OTP with anyone.
10. How do I check lottery results?
Once logged in, go to the “Results” section. Here you will find the latest results, historical data, and scheduled draw times. You can also set result notifications via the app.
11. What time are the lottery results announced?
Results are typically published at three fixed intervals: 1 PM, 6 PM, and 8 PM daily. Check the Results page for live updates and real-time accuracy.
12. How do I deposit funds into my wallet?
Navigate to the “Wallet” section in your dashboard. Choose your preferred payment method such as UPI, net banking, or wallet transfer, enter the amount, and complete the transaction securely.
13. How do I withdraw my winnings?
To withdraw, go to “Withdraw” in your account. Enter your bank details and the amount you wish to withdraw. Withdrawals are processed within 24 hours depending on bank clearance.
14. Is there a minimum withdrawal amount?
Yes, the minimum withdrawal amount is ₹100. Ensure that your bank account is verified before placing a withdrawal request.
15. Are there any withdrawal charges?
In most cases, withdrawals are free. However, service charges may apply for instant withdrawals or bulk transfers. All applicable charges are clearly shown before confirming a transaction.
16. How do I change my account details?
After logging in, go to “My Profile” to update your personal information such as name, phone number, or linked bank account. For security, some changes may require additional verification.
17. Is it legal to play on 768 Winner Club?
Yes. Our platform operates within the framework of local digital gaming laws. However, you are responsible for ensuring that online lottery play is legal in your specific jurisdiction.
18. How is my data protected?
We use end-to-end SSL encryption and follow strict privacy policies. Your personal information, financial details, and gameplay data are never shared with third parties.
19. Can I delete my account?
Yes. If you wish to permanently close your account, you can raise a deletion request via the Contact Us page. Our team will verify and remove your account upon confirmation.
20. How do I contact customer support?
Visit the Contact Us page and reach out via live chat, support email, or phone during business hours. We aim to respond to all queries within 12–24 hours.
21. What if I face a technical issue?
Try clearing your browser cache, updating the app, or switching to a different device. If the issue continues, contact support with a screenshot and device details for faster resolution.
22. Are there any promotions or bonus offers?
Yes! We frequently run promotions, welcome bonuses, and referral rewards. Keep checking the dashboard and notifications to stay updated on all active offers.
23. Can I refer friends to 768 Winner Club?
Absolutely. You’ll find a referral link in your dashboard. Share it with your friends to earn exclusive bonuses when they register and start playing.
24. Do you offer customer support in local languages?
We currently support English and Hindi. Additional regional language support is being rolled out gradually to serve a wider audience.
25. What if someone else is using my account?
If you suspect unauthorized access, change your password immediately and notify our support team. We’ll secure your account and help you reset access with identity verification.
26. Can I play from outside India?
Our services are optimized for users in India. International access may be restricted due to local regulations. Use of VPNs to bypass restrictions is not permitted and may lead to account termination.
27. Are there any age restrictions?
Yes. You must be 18 years or older to register and participate in any lottery activities on 768 Winner Club. We strictly enforce this rule to ensure compliance and responsible gaming.
28. Do you offer instant win games?
Yes. In addition to regular lottery draws, we offer scratch card games and instant win games with real-time results and daily rewards.
29. Can I customize my notifications?
Yes. In your profile settings, you can choose to receive notifications for results, wallet updates, promotions, and more.
30. How can I stay updated?
Follow us on our official social channels or enable push notifications in the app. We also send important updates via SMS and email to registered users.